Frequently Asked Questions
Your brand is more than a logo. It’s how your business looks, sounds, and feels—from your visuals to your messaging to your website experience. It helps people understand who you are, what you offer, and why they should choose you.
What is a brand, really?
A logo is one small part of your brand—it’s like your signature. But a full brand includes your color palette, font choices, voice, tone, messaging, and how everything comes together visually across your site, social, and client experience.
What’s the difference between a logo and a brand?
You can—but here’s the truth: Canva logos aren’t built with strategy. They’re built from templates used by thousands of other businesses. And A.I. logos are fine for inspo but you don't "own" what A.I. puts out. If you want to be seen as a premium provider, your visuals need to look just as custom as your care. That $2,000 injectable package or $3,500 hormone program shouldn’t be wrapped in a $20 logo, just sayin'.
Why can’t I just use a Canva logo or one my AI designed?
Yes. Because today’s clients Google first, scroll second. Your website is your digital home—it builds trust, answers questions, and positions you as the expert before they ever book. A strong brand + site = higher-converting traffic and fewer no-shows.
Do I really need a website if I get referrals or clients from Instagram?
You don’t need to. That’s our job. We’ll guide you through a process that uncovers your vibe, values, and voice—then turn that into a visual identity and brand that feels exactly like you (just more polished).
What if I don’t know what I want my brand to look like?
We’ll either guide you with prompts or edit what you have. We know how to translate your clinical expertise into clear, compelling messaging that speaks to the modern wellness consumer (without making it sound like a textbook). And if you did want to add on custom copy, just let us know after you book with us.
Do I have to write my website copy?
Website Template
A Showit site you can customize yourself—swap in your copy, colors, and photos. Designer-approved with a clinical edge.
Semi-Custom Brand
Choose one of our 4 collections. We’ll customize the fonts, colors, images, and logos to fit your story, vibe, and specialty.
Website Setup (Implementation)
Don’t want to DIY? We’ll build your site on ShowIt for you! We'll add in your photos, copy, colors & handle all the tech so your site is launch-ready!
What’s the difference between a website template, a semi-custom brand, and implementation?
We pride ourselves on our speedy delivery. But keeping it real, the clock doesn’t start the moment you hit “purchase.” It starts when you give us everything we need to make magic happen (think: copy, photos, questionnaires, all the juicy details).
Website Templates → 🧡 You get instant access—no waiting, no gatekeeping. If you’re running on espresso shots and pure determination, you could launch in a matter of days. Or… take a few weeks to zhuzh it up at your own pace. Totally up to you.
Semi-Custom Brands → ⏰ Typically 3–4 weeks from the time we receive your completed questionnaire. We’ll design your chosen collection to match your vibe, get your feedback, make tweaks, and deliver a brand that makes you fall in love all over again.
Website Implementation → ⏰ Usually 3–4 weeks once we have all your content + assets. During this time, our team customizes your chosen template to your brand, works through feedback with you, polishes every pixel, and gets your site ready for launch like the boss you are.
💡 P.S. Doing both Brand + Website Implementation? We roll them out one after the other—brand first, then website. So plan for 6–8 weeks total from start to finish. Think of it like a wellness journey for your business: first the inner work (your brand), then the outer transformation (your site).
How long does the process take?
Yes—because we don’t believe in cookie-cutter branding. Our templates are built to be transformed, not just reused. Once we apply your colors, visuals, messaging, and positioning, it becomes fully yours.
Will my brand still feel unique if I choose a template or semi-custom option?
We build your brand to grow with you. Whether you add new services, launch a course, or expand into digital products—your branding will have the structure and flexibility to evolve with your business.
What if I change or expand my business later?
Yes! All of our templates are built exclusively for Showit—a drag-and-drop platform we love for its flexibility, design freedom, and no-code setup. You’ll need an active Showit account to use and launch your site.
Do I need Showit to use your website templates?
Showit starts at $19/month for websites without a blog. If you want to add a WordPress blog, plans range from $24 to $39/month depending on your needs. Hosting is included, and you can start with our 30-day free trial here 👉 Sign Up for ShowIt!
How much does Showit cost?
Because our products and services are delivered digitally and involve immediate access or time reserved in our studio schedule, all sales are final.
Templates & Digital Products → Delivered instantly, so no refunds are offered.
Services (Branding, Website Implementation, etc.) → Refunds may be considered within 7 days of purchase, only if work hasn’t started. Once we’ve begun your project or the 7-day window has passed, no refunds will be issued.
For full details, check out our Refund Policy,
Do you offer refunds if I change my mind?
Does Your Website Need a glow-Up?
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